Privacy Policy

Last Updated: October 27, 2023

This Privacy Policy describes how Francesini (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from nivera.top (the “Site”).

1. Information We Collect

a. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with us. This information may include:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password (encrypted).
  • Financial Information: Payment card details (processed by secure third-party payment processors), billing address.
  • Order Information: Products purchased, transaction history.
  • Communications: Records of your correspondence with us, including customer support inquiries.

b. Automatically Collected Information (Non-Personal Information)

When you visit our Site, we automatically collect certain information about your device and your activity on the Site. This information may include:

  • Device Information: IP address, browser type, operating system, unique device identifiers.
  • Usage Information: Pages viewed, links clicked, time spent on pages, referral source, date/time stamps of access.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Site and hold certain information. Cookies are small data files stored on your device that help us:

  • Operate the Site: Essential cookies enable core functionality like security, network management, and accessibility.
  • Remember Your Preferences: Store your login information, shopping cart contents, and language settings.
  • Analyze Site Usage: Understand how visitors use our Site, which helps us improve performance and content.
  • Personalize Your Experience: Deliver relevant content and advertisements.

You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Site. Most web browsers allow you to control cookies through their settings preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill and manage your purchases, process payments, and deliver products.
  • To Provide Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
  • To Manage Your Account: To create and manage your user account.
  • To Improve Our Services: To understand how our Site is used, analyze trends, and enhance user experience, products, and services.
  • For Marketing and Promotions: To send you promotional emails, newsletters, special offers, and other marketing communications, where you have provided your consent. You can opt-out of marketing communications at any time.
  • To Ensure Security: To protect the security and integrity of our Site, prevent fraud, and detect malicious activity.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and only use it for the purposes for which it was disclosed.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: To protect the rights, property, or safety of Francesini, our customers, or others, including enforcing our policies and agreements.
  • With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, for purposes such as analytics, research, or marketing.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Marketing Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure server technology, encryption (SSL/TLS), and restricted access to data.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us: